Privacy Policy
Last updated: 27/10/2025
Ty Dol Cyf (“we”, “us”, “our”) is committed to protecting your privacy.
This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us.
Who are we?
Ty Dol Cyf provides 1:1 dementia care and family support services inspired by the Montessori approach.
Registered company in Wales: Ty Dol Cyf
Email: donna@tydol.net
Website: www.tydol.net
Information We Collect
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.
To learn more about this, check out our article “Creating a Privacy Policy”.
How We Use Your Information
We use your information to:
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Respond to your enquiries or service requests.
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Provide information about our services when requested.
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Improve our website and user experience.
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Meet our legal obligations.
We will never sell or share your personal data for marketing purposes.
Lawful Basis for Processing
Under the UK GDPR, we rely on the following lawful bases:
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Consent: when you voluntarily submit information through our website.
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Legitimate interests: to respond to enquiries and manage our business operations.
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Legal obligation: when required to comply with the law.
Data Retention
We only keep your information for as long as necessary to respond to your enquiry or deliver our services.
Email enquiries are usually retained for up to 12 months, unless required longer for legal or safeguarding reasons.
Cookies and Analytics
Our website uses Wix Analytics to collect anonymous information about visitor numbers and page usage.
You can manage or disable cookies through your browser settings if you prefer.
Your Rights
Under data protection law, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent at any time.
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Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused.
To exercise your rights, contact: donna@tydol.net
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
Cookie Policy
This Cookie Policy explains how Ty Dol Cyf (“we”, “us”, “our”) uses cookies and similar technologies on our website www.tydol.net.
By using our website, you agree that we can place cookies on your device in line with this policy.
How We Use Cookies
Ty Dol uses cookies to:
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Ensure the website functions correctly.
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Understand how visitors use the site (through Wix Analytics).
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Improve our content and user experience.
We do not use cookies to collect personal information or for targeted advertising.
Types of Cookies We Use
Essential Cookies
These are necessary for the website to operate. Without them, some parts of the site won’t work properly.
Analytics Cookies
Used by Wix Analytics to collect anonymous data, such as which pages are visited and how long visitors stay on the site. This helps us understand what’s working and where we can improve.
Managing Cookies
You can control or delete cookies through your browser settings. Most browsers let you:
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View which cookies are stored.
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Delete existing cookies.
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Block all or certain types of cookies.
For more information, visit:
www.aboutcookies.org or www.allaboutcookies.org.
Please note: disabling cookies may affect how some parts of our website function.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The most recent version will always be available on our website.
Contact
If you have any questions about how we use cookies, please contact:
Ty Dol Cyf
Email: donna@tydol.net
Website: www.tydol.net