

Helpful Resources for Families
Caring for someone with dementia can feel overwhelming at times.
You don’t have to do it alone.
This page includes trusted local organisations and services in Gwynedd that can offer information, practical support, and someone to talk to.
If you’re unsure where to start, we’re always happy to help guide you.
🧠 Dementia-Specific Support
Dementia Actif Gwynedd
A local community initiative offering activities, social opportunities and dementia-friendly information across Gwynedd. You’ll find support for people living with dementia and their families and carers.
📞 07768 988 095
📧 dementiaactif@gwynedd.llyw.cymru
(Supports Welsh speakers and families across the county)
North Wales Dementia Memory Support Pathway – Dementia Centres
Part of a regional support service that provides advice, activities, emotional support and information for families affected by dementia. No GP referral is needed — anyone can contact them.
📞 01492 542 212 (Mon–Fri, 9 am–5 pm)
📧 NWmemorysupport@ctnw.org.uk
Gwynedd Dementia Centre (Bangor)
Based at Bangor University’s ageing and dementia hub, this centre offers tailored information, post-diagnostic support, and groups for carers and families.
📞 01492 542 212 (same North Wales Dementia line)
Wales Dementia Helpline
A 24-hour confidential helpline for anyone affected by dementia — great for emotional support and signposting to local services.
📞 0808 808 2235
📧 dementia@helpline.wales
👨👩👧 Carer Support & Practical Help
Gwynedd Carers Support (Gwynedd Council)
Support and information for unpaid carers, including carers’ needs assessments, respite options, financial help and wellbeing resources.
📞 Contact details vary by area:
• Llŷn area: 01758 704 099 | oedolionllyn@gwynedd.llyw.cymru
• Caernarfon: 01286 679 099 | oedolioncaernarfon@gwynedd.llyw.cymru
• Bangor: 01248 363 240 | oedolionbangor@gwynedd.llyw.cymru
• Eifionydd & Meirionnydd: 01766 510 300 | Oedolioneifionydd@gwynedd.llyw.cymru / gogmeirionnydd@gwynedd.llyw.cymru
• South Meirionnydd: 01341 424 499 | oedolionmeirionnydd@gwynedd.llyw.cymru
(Useful for carers’ assessments and support planning)
Carers Outreach Service (Gwynedd)
Local support for unpaid carers, including information, guidance and signposting to appropriate help.
📞 01248 370 797
📧 help@carersoutreach.org.uk
Carers Trust North Wales / Crossroads Care Services
Provides respite options and support services for carers in Gwynedd and the wider North Wales area.
📞 01492 542 212
📧 northwales@ctnw.org.uk
📘 National & Wales-Wide Useful Contacts
Carers Wales (part of Carers UK)
Advice lines, carers’ rights information, listening support and resources available in English and Welsh.
📞 029 2081 1370 (office)
📞 0808 808 7777 (Carers UK helpline)
📧 info@carerswales.org / advice@carersuk.org
Alzheimer’s Society – North Wales
Information about dementia types, practical support guides, local support links and helpline services.
📞 01248 671 137 (North Wales office)
www.alzheimers.org.uk
📍 How to Access Council Support
Gwynedd Social Services — Adults & Older People
Can help arrange carers’ assessments, access to care services and information about support available in your local area.
📞 Gwynedd Social Services Advice & Assessment: 01286 682 888
Emergency out-of-hours: 01248 353 551
If you’re unsure who to contact first, start with Dementia Actif Gwynedd or your local council's carers’ support team — they can help you work out what support is most appropriate for you and your loved one.